Effective Date: August 2, 2026
Last Updated: August 2, 2026
- Introduction
SaltRidge Inc. (“SaltRidge,” “we,” “our,” or “us”) is committed to protecting the privacy and security of your personal information.
This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you visit our website, create an account, place an order, contact us, or otherwise interact with our business.
By using our website or providing your personal information, you acknowledge that you have read and understood this Privacy Policy.
- Information We Collect
Depending on how you interact with SaltRidge, we may collect the following information:
Personal Information
- Name
- Company name
- Billing address
- Shipping address
- Email address
- Telephone number
- Purchase history
- Account information
- Customer communications
- Delivery instructions
Payment Information
Payments are processed through secure third-party payment providers.
SaltRidge does not store your complete credit or debit card numbers on our servers.
Business Information
For wholesale and commercial customers, we may also collect:
- Business name
- Business address
- Tax information (where required)
- Purchase orders
- Account history
- Payment terms
Website Information
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Operating system
- Pages visited
- Date and time of visit
- Website usage information
- Cookies and similar technologies
- How We Use Your Information
We use personal information to:
- Process and fulfill orders
- Deliver products
- Respond to inquiries
- Provide customer support
- Verify customer information
- Process payments
- Manage wholesale accounts
- Improve our website
- Improve customer service
- Detect fraud
- Protect against unauthorized activity
- Comply with legal obligations
- Maintain business records
- Send order confirmations
- Send shipping notifications
- Send invoices
- Communicate about your account
With your consent where required by law, we may also send:
- Promotions
- Product updates
- Special offers
- Newsletters
- Company announcements
You may unsubscribe from marketing communications at any time.
- Cookies
Our website may use cookies and similar technologies to:
- Remember your preferences
- Keep you logged into your account
- Improve website functionality
- Measure website traffic
- Analyze visitor behavior
- Improve user experience
You can modify your browser settings to refuse cookies, although doing so may affect certain website features.
- Sharing Information
SaltRidge does not sell your personal information.
We may share information with trusted third parties that help us operate our business, including:
- Payment processors
- Shipping companies
- Freight carriers
- Delivery service providers
- Website hosting providers
- Technology service providers
- Email service providers
- Accounting professionals
- Legal advisors
- Government authorities where required by law
These third parties receive only the information reasonably necessary to perform their services and are expected to protect it appropriately.
- Order Fulfillment
To complete deliveries, we may provide necessary customer information to shipping companies, freight providers, or delivery partners, including:
- Name
- Delivery address
- Telephone number
- Order details
- Delivery instructions
Only the information reasonably required to complete the delivery will be shared.
- Data Security
We take reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, loss, misuse, disclosure, or alteration.
Examples of security measures may include:
- Secure website connections (SSL/TLS)
- Password-protected systems
- Limited employee access
- Secure payment processing
- Regular software updates
While we take reasonable precautions, no method of electronic transmission or storage can be guaranteed to be completely secure.
- Data Retention
We retain personal information only for as long as reasonably necessary to:
- Complete transactions
- Maintain customer accounts
- Meet legal requirements
- Resolve disputes
- Enforce agreements
- Maintain accounting records
When personal information is no longer required, it will be securely deleted, anonymized, or destroyed where appropriate.
- Your Privacy Rights
Subject to applicable law, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of information where legally permitted
- Withdraw consent for certain uses
- Request information about how your information is used
- Opt out of marketing communications
Some requests may be limited where SaltRidge is legally required or permitted to retain information.
- Children’s Privacy
Our website is not intended for children under the age of 13.
We do not knowingly collect personal information from children under 13. If we become aware that such information has been collected, we will take reasonable steps to delete it.
- Third-Party Websites
Our website may contain links to third-party websites.
SaltRidge is not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.
- International Data Processing
Some of the service providers we use may process or store information outside your province or outside Canada.
Where this occurs, personal information may be subject to the laws of the jurisdiction in which it is processed.
We take reasonable steps to ensure that service providers protect personal information using appropriate safeguards.
- Marketing Communications
If you subscribe to receive promotional emails, you may receive information about:
- New products
- Promotions
- Industry news
- Product availability
- Company updates
You may unsubscribe at any time by using the unsubscribe link in our emails or by contacting us directly.
Transactional communications relating to orders or accounts may still be sent when necessary.
- Changes to This Privacy Policy
SaltRidge may update this Privacy Policy from time to time to reflect changes in our business, legal requirements, or website functionality.
The updated version will be posted on our website with a revised “Last Updated” date.
- Contact Us
If you have any questions about this Privacy Policy, wish to access or update your personal information, or have concerns about how SaltRidge handles your personal information, please contact us:
SaltRidge Inc.
Mississauga, Ontario, Canada
Email: info@saltridge.ca
Website: www.saltridge.ca
We will make reasonable efforts to respond to your inquiry as promptly as possible and in accordance with applicable privacy laws.
By using the SaltRidge website, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein, subject to your rights under applicable law.